This isn’t IVR with a wig. Our voice agents reason, remember and act — handling 10,000+ concurrent calls with the empathy of your best human rep and the consistency of a runbook. Built on the same agentic stack we use for Infinity CRM’s copilot.
What's included
- Sub-700ms barge-in latency on Indian telecom
- English, Hindi and 20+ Indian language support
- Tool-using agents that book, update CRM and escalate
- Retrieval-augmented from your knowledge base
- Full call recording, transcripts and analytics
You walk away with
- Conversation design & golden-path scripts
- Production voice agent on Twilio / Plivo / Exotel
- CRM tool integration & function calling
- Live dashboards & QA workflow
- Continuous fine-tuning pipeline